Terms of Service
Last updated: August 31, 2025
Welcome to TrueRank AI. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using TrueRank AI, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing and using TrueRank AI, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the terms of this agreement, you are not authorized to use or access TrueRank AI.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the service after any such changes constitutes your acceptance of the new Terms.
2. Description of Service
TrueRank AI provides automated sales and lead management solutions designed to help businesses respond faster, follow up consistently, and close more deals. Our service includes three core workflows:
- Speed to Lead: Instant automated response to new leads with personalized outreach
- Defibrillator: Smart follow-up system to re-engage stalled or unresponsive leads
- Cold contact automation: Automated outbound prospecting with industry-specific messaging
- 24/7 background operation and lead management
- Branded and customized messaging in your voice
- Automated follow-up sequences and lead nurturing
- Lead conversion optimization and analytics
All systems are customized to your business pipeline, branded in your voice, and tested before going live. We reserve the right to modify, suspend, or discontinue any aspect of the service at any time, with or without notice.
3. User Accounts and Responsibilities
Account Registration
To access certain features of TrueRank AI, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
Acceptable Use
You agree not to:
- Use the service for any unlawful purpose or in violation of any laws
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the service or servers
- Upload malicious code or engage in any form of cyber attack
- Share your account credentials with third parties
- Use the service to spam or send unsolicited communications
4. Payment Terms
Subscription Plans
TrueRank AI offers various subscription plans with different features and usage limits. Pricing and plan details are available on our website and may be updated from time to time.
Billing and Payment
Subscription fees are billed in advance on a monthly or annual basis. Payment is due immediately upon purchase and on each renewal date. All fees are non-refundable except as expressly stated in these Terms.
Service Activation
Your subscription begins immediately upon purchase and payment confirmation. Service access is provided as soon as your account is activated.
Cancellation and Refunds
You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. We do not provide refunds for partial subscription periods.
5. Intellectual Property Rights
Our Content
All content, features, and functionality of TrueRank AI, including but not limited to text, graphics, logos, images, software, and design, are owned by TrueRank AI or our licensors and are protected by copyright, trademark, and other intellectual property laws.
Your Content
You retain ownership of any content you submit to TrueRank AI. However, by submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, and distribute your content solely for the purpose of providing our services.
License to Use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use TrueRank AI for your personal or business use in accordance with these Terms.
6. Limitation of Liability
Disclaimer of Warranties
TrueRank AI is provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, error-free, or completely secure.
Limitation of Damages
To the fullest extent permitted by law, TrueRank AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the service.
Maximum Liability
Our total liability to you for all claims arising from or relating to these Terms or your use of TrueRank AI shall not exceed the amount you paid us in the twelve months preceding the claim.
7. Termination
Termination by You
You may terminate your account at any time by contacting us or using the account deletion feature in your account settings. Upon termination, your access to the service will cease immediately.
Termination by Us
We may terminate or suspend your account immediately, without prior notice, if you breach these Terms or engage in any conduct that we deem harmful to our service or other users.
Effect of Termination
Upon termination, all rights and licenses granted to you will cease immediately. We may delete your account and all associated data, though we are not obligated to do so immediately.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of TrueRank AI shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will otherwise remain in full force and effect.
9. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on our website or by sending you an email notification. Your continued use of TrueRank AI after any such changes constitutes your acceptance of the new Terms.
It is your responsibility to review these Terms periodically for any updates or changes.
10. Contact Information
If you have any questions about these Terms of Service, please contact us at:
We will respond to your inquiry as promptly as possible.